Beyond the Basics: Seven new quality tools help innovate, communicate and plan


Quality Progress

April 2012, p18-29

In Jan 2009, QP published an article of the seven most basic tools in quality. This article aims to describe the seven most useful tools for management and planning – affinity diagrams, arrow diagrams, matrix data analysis, matrix diagrams, process decision program charts, relations diagrams and tree diagrams. The description of each tool includes a short list of further reading.


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