Taken for Granted: Is the quality profession undermining ISO 9000?

Quality Progress

Feb 2012, P12-13

Argues that, in spite of some current thinking that more money is to be made from lean and the 5 s’s,  the ISO 9000 series is still “the fundamental bedrock” of quality. Explains why, and then goes on to look briefly at how ISO could improve the usability of the standards.

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